The Galaxy S8 and S8+ are great phones, but no device is perfect and there’s a chance you may be having some common Galaxy S8 issues over time. Lower than expected battery life, performance issues, running out of storage, problems with radios and more can affect the Galaxy S8 just as they do any other phone, but all of these issues have potential fixes.
With the Common Galaxy S8 Issues, Chemady’s blog has grouped together some of the most common issues and also some great tips to help you fix them.
No matter how good battery life is on a phone, people will always want more. Here are a handful of tips for making the most of the 3000 or 3500mAh battery you have to work with.
Use power saving mode. Turning it on from the notification shade quick settings or the device maintenance settings, the “mid” power saving mode will reduce your screen resolution, lower brightness and stop apps from waking up in the background. You shouldn’t use this mode all the time, but it can be a life saver if you’re low on charge.
You can find battery-intensive apps by going to ‘Device maintenance’ and tapping on ‘Battery usage’ to see what’s taken up the most power over the course of the day. If something’s out of the ordinary, keep an eye on it and see if it continues to cause problems. Uninstall unused apps, as they may be waking up in the background and using battery without your knowledge.
If you haven’t used an app in a while, there’s no need to keep it around when it could be using up your battery. It may look really cool, but you can save lots of battery by turning off ‘Always on display’. Go to settings, lock screen and security and tap the toggle next to ‘Always on display’. A compromise can be to limit the hours it runs (via these settings), rather than having it on the whole day.
Problems unlocking the phone
This is one of the Common Galaxy S8 Issues. One of the most contested changes about the Galaxy S8 and S8+ was moving the fingerprint sensor to the back of the phone next to the camera, and the cascading effect it created in making the phones difficult to reliably unlock. Here are a few tips for keeping your Galaxy S8 secure while also letting you quickly access it.
Re-train the fingerprint model. Chances are you hastily set up your Galaxy S8 at first, and maybe didn’t spend enough time setting your finger on the sensor to get a proper read. Go into the fingerprint sensor settings and tap ‘Edit’ to remove them, then tap ‘Add fingerprint’ to start over.
Put a case on your phone. As weird as it sounds, putting a case on your Galaxy S8 gives definition and physical separation to the fingerprint sensor, making it easier to locate and more accurately place your finger on the sensor. Turn on ‘Iris scanning’ in the Lock screen and security settings. After registering your irises, be sure to turn on the ‘Iris unlock when screen turns on’ setting to make sure the phone starts looking for your irises as soon as your screen is active. This can dramatically speed up the unlocking process.
Use ‘Smart lock’, also found in the Lock screen and security settings. Smart lock can keep your phone unlocked through a variety of methods, including when it detects you’re at a trusted place or connected to a certain Bluetooth device (like a smartwatch). With these methods, so long as you unlock your phone every four hours, it can stay unlocked via these methods.
Running out of storage
Samsung made a great move in putting 64GB of internal storage in the Galaxy S8 and S8+, meaning you have even more runway for using the phone without worrying about storage. Still, some people are going to hit that limit sooner or later. Here are some tips for cleaning up your internal storage:
Offload photos to a cloud management service like Google Photos. The service offers unlimited backup of slightly compressed high-quality uploads, plus 15GB of free full-quality backups. After the photos are uploaded, you can save space by removing them from your phone.
Use the Galaxy S8’s built-in device maintenance feature, found in the settings. Tap on ‘Storage’ and see what it can offer to clean out — just be aware that it may clear some cached images and temporary files that will just have to be downloaded again when you use some apps. Delete unused apps! You may have gone on a download spree when you first bought your phone, only to end up using 20 of the 200 apps you installed. Scroll through your apps and find a few that you don’t use — long press the app icon and tap ‘Uninstall’ to remove it from your phone. You can always download it again later. Get an SD card, and start to store non-critical data like music, movies, photos and videos on the card. You can move some apps, but the best way to save on storage space is to move big media files first.
Wi-Fi, Bluetooth and GPS problems
Another Common Galaxy S8 Issues is dealing with wireless problems can be extremely frustrating, whether you’re talking about Wi-Fi, Bluetooth or GPS. There are so many variables involved that it can be tough to tell whether the issue is on the phone’s end or somewhere else. The basics of troubleshooting these issues are as follows:
Make sure you turn off Wi-Fi or Bluetooth, wait a few seconds and turn it back on. If that doesn’t fix the problem, head to the next step. Restart your phone. Sometimes all that’s needed is a quick kick to the reset button and you’re good to go.
If Wi-Fi problems persist, try forgetting the network by long pressing on the network name and tapping ‘Forget network’. Then tap the network again to re-enter the password and re-connect.
If Bluetooth problems persist, try unpairing the device from your phone and re-pairing. To do that, tap on the cog icon next to the product’s name and hit ‘Unpair’. Put the device you’re connecting to in pairing mode and connect again.
If you’re worried you may have tweaked settings inadvertently and want to start over, go to ‘General management’, ‘Reset’ and then tap ‘Reset network settings’.
If the problems persist at this point, chances are they are related to something else in the chain, like the wireless router or Bluetooth accessory you’re trying to use. Follow troubleshooting steps for those devices and start fresh.
Home screen launcher isn’t right for you
Still talking about the Common Galaxy S8 Issues, Samsung’s launcher has really improved in the past few generations, but still may not be right for you. But fear not — you can change it, and there are many great launchers out there that are simpler, more feature-packed, or just offer some customization options you can’t get in the default launcher.
We have a list of the best Android launchers, but there are dozens out there that fill all sorts of needs. Start with our list, then head to the ‘Play store’ to search for ‘launcher’ and find one you like. You can always switch launchers or go back to Samsung’s at any time.
Troubleshooting is a systematic approach to problem solving that is often used to find and correct issues with complex machines, electronics, computers and software systems.
According to research, the first step in troubleshooting is gathering information on the issue, such as an undesired behaviour or a lack of expected functionality. Other important information includes related symptoms and special circumstances that may be required to reproduce the issue.
Once the issue and how to reproduce it are understood, the next step might be to eliminate unnecessary components in the system and verify that the issue persists, to rule out incompatibility and third-party causes.
Continuing, assuming the common Galaxy S8 issue remains, one might next check common causes. Depending on the particular issue and the troubleshooter’s experience, they may have some ideas. They may also check product documentation and/or conduct research on a support database or through a search engine.
After common causes are ruled out, the troubleshooter may resort to the more systematic and logical process of verifying the expected function of parts of a system. One common method is the split-half troubleshooting approach: With a problem resulting from a number of possible parts in series, one tests half-way down the line of components. If the middle component works, one goes to the middle of the remaining parts, approaching the end. If the test finds a problem at the mid-point, one does a split towards the start of the line until the problem part is found.